ABA was founded in 1990 to provide health benefits administration and
health care contract management support to the private sector. We have
been fortunate to employ highly competent staff with widely varying experiences
in the benefit administration field. They are empowered with decision-making
authority endorsed by our corporate philosophy that fosters a confident
atmosphere and increased efficiency.
It is ABA's charter to be efficient yet friendly. Every staff member is committed to resolving a caller's concern with courtesy and respect. An extension of our service philosophy is demonstrated by our refusal to activate our automated telephone / voice mail system. A live representative answers the phone during regular business hours. There is just no replacement for one-on-one communication. We believe our approach is essential to establishing trust and building lasting relationships.